PRIVACY POLICY

01DATA WE COLLECT

Account Data:

• •Telegram user ID (unique number assigned by Telegram)
• •Telegram username (if you have one set)
• •Telegram first name
• •Account creation date

Watchlist Data:

• •Stocks you add to your watchlist
• •Date each stock was added
• •Date each stock was removed

Alert Data:

• •Alerts we send to you
• •Pattern type, stock symbol, and details
• •Date and time of each alert
• •Whether alerts were delivered successfully

Subscription Data:

• •Your plan type (free or premium)
• •Subscription status (active, cancelled, expired)
• •Subscription start and end dates
• •Billing interval (monthly or yearly)

Payment Data:

• •Payment dates and amounts
• •Payment status (successful, failed)
• •Whop transaction IDs
• •We do NOT store credit card numbers (Whop handles this)

Usage Data:

• •Commands you use in the bot
• •Timestamps of your interactions
• •Risk analyses you request
• •Settings you configure

Feedback Data:

• •Star ratings you submit
• •Review text you write
• •Feedback timestamps

02HOW WE USE YOUR DATA

To Provide the Service:

• •Send pattern alerts to your Telegram account
• •Track which stocks are in your watchlist
• •Manage your subscription status
• •Deliver risk analysis results
• •Send outcome notifications for past alerts

To Process Payments:

• •Verify your subscription status
• •Record payment history
• •Handle subscription upgrades and cancellations

To Improve the Service:

• •Analyze pattern detection accuracy
• •Measure alert delivery success rates
• •Identify and fix bugs
• •Understand which features are used most
• •Improve our algorithms based on outcomes

To Communicate With You:

• •Send service announcements
• •Respond to support requests
• •Notify you of important changes

03DATA STORAGE

Where We Store Data:

• •Database hosted on Supabase (cloud infrastructure)
• •Supabase uses Amazon Web Services (AWS) data centers
• •Data is stored in secure, encrypted databases

Security Measures:

• •Database encryption at rest
• •Encrypted connections (HTTPS/TLS)
• •Access controls and authentication
• •Regular security updates
• •Limited employee access to production data

Data Retention:

• •Active accounts: Data retained while your account is active
• •Cancelled subscriptions: Data retained for 1 year after cancellation
• •Deleted accounts: Data removed within 30 days of deletion request
• •Payment records: Retained for 7 years for tax and legal compliance
• •Server logs: Retained for 90 days

04THIRD-PARTY SERVICES

We use the following third-party services to operate Sattren:

05DATA SHARING

We Do NOT:

• •Sell your data to anyone
• •Share your data with advertisers
• •Share your watchlist with other users
• •Publish your trading activity
• •Give third parties access to your alerts

We May Share Data:

• •With service providers listed above (necessary to operate)
• •If required by law (court order, subpoena, legal process)
• •To protect our rights or safety
• •In connection with a business transfer (merger, acquisition)

Aggregated Data:

• •We may use aggregated, anonymized data for statistics
• •Example: "50% of users watch AAPL"
• •This data cannot identify individual users

Your any feedback or response may be used for advertising or to improve the products.

06YOUR RIGHTS

Access Your Data:

• •You can request a copy of all data we have about you
• •Contact detherteam@gmail.com with your Telegram ID

Delete Your Data:

• •You can request deletion of your account and data
• •Contact detherteam@gmail.com with your Telegram ID
• •Deletion completed within 30 days
• •Some data may be retained for legal compliance

Correct Your Data:

• •Contact us if any data we have is incorrect
• •We will update it promptly

Data Portability:

• •You can request your data in a readable format
• •We will provide it within 30 days

Opt Out:

• •You can stop using Sattren at any time
• •Use /cancel to end your subscription
• •Contact us to delete your account

07COOKIES

Telegram Bot:

• •The Telegram bot does not use cookies
• •No tracking pixels or analytics in messages

Website (if applicable):

• •Our website may use essential cookies for functionality
• •No advertising or tracking cookies

08CHILDREN

Sattren is not intended for users under 18 years old.

We do not knowingly collect data from anyone under 18. If you believe a minor is using our service, contact us and we will delete their account.

09INTERNATIONAL USERS

Sattren operates from and stores data in the United States.

If you are outside the US, your data will be transferred to and processed in the US. By using Sattren, you consent to this transfer.

10CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

When We Update:

• •The "Last updated" date at the top will change
• •We may notify users via the bot for significant changes
• •Continued use after changes means you accept the new policy

11CONTACT

For privacy questions or data requests:

Email: detherteam@gmail.com

Include your Telegram ID in your email so we can locate your account.

We aim to respond within 48 hours on business days.